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I needed to replace an older A/C unit that no longer has the freon readily available or is outrageously expensive. Nathan worked up a bid for replacement that was reasonably priced. I had a lot of questions and he took the time to answer all of them in person. We decided to upgrade to the evolution series, which required a complete replacement of the entire system. On the day of the install, Levi and Pedro arrived at our house to perform the work. They were both very personable, knowledgeable, friendly and hard working. They took the time to answer any questions I had, and even offered some advice on a side issue I had with a thermostat relocation that was not related to the install. At the end of the day, they went to fire the unit up and it would not work, as it had a bad control board from the factory. They immediately got on the phone with Nathan, who found one in San Antonio. Nathan dispatched a different employee to drive to S.A. to pick it up. Levi and Pedro spent the down time cleaning up the area and finishing any last minute things. The new part arrived 5-10 minutes before they were supposed to leave, however, they both stayed until the unit was up and running, then they stayed a bit longer to ensure the phone app was working and I knew how to use it. Both of these guys are an asset to the company and make sure the customer comes first and is satisfied. Quite a relief in these times. We could not be happier with our decision to use State Aire and with the service we received, especially from Nathan, Levi and Pedro.
Mario was great. Quickly but thoroughly analyzed my A/C issue outside and inside. Checked voltages and pressures. Very personable too.
5 Star company!
My family has always been using State Aire for our AC & Heating needs..
I've been referring all my friends and family. There folks are fast and friendly customer service and great field techs.
First time we used them was 6 years ago and after calling 2 other companies that tried to screw us with unit needs to be replaced. State Aire came out and all it was wrong was bad capacitor! Boom that AC is still going strong!
These folks are honest and very affordable! Highly recommend.
We have used State Aire for our heating and cooling needs for 5 years. They have always been prompt, honest, and trustworthy. The technicians are courteous, knowledgeable, and take the time to do the job right.
Mario was our tech- did an excellent job- polite, efficient, hard worker and explained everything he did and why it was done